Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation. Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model
Corporate, Wholesale and Investment Banking
CLM Process Efficiency
A global wholesale and investment bank.
Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation. Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model.
This included:
• BAU backfill in client on-boarding and refresh while the usual BAU teams were focusing on the Fenergo implementation.
• Post go-live testing to remove data and technology errors. Liaison with BAs to get the necessary errors systemized.
• Data clean up of duplicate records and remediation to ensure customer and compliance data is correct
• Process enhancement and workarounds to remove bottlenecks in the post-go-live process.
• Training & SME Support for front office and operations staff
The result was that the initial problems with the post-go-live operating model were significantly reduced.
Two global banks merged and Lysis was asked to manage the integration of the KYC Operations functions globally for the wholesale & Investment Banking division covering 200,000 customers and 65 countries.
A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).
A U.K. Branch of a major Asian bank needed an in-depth review and enhancement of their AML governance framework. Lysis conducted a success review and drafted all required policies & procedures, and established a KYC Target Operating model.
