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Operations & Resourcing

BAU Managed Services

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We also support our customers via BAU services where for example we might provide a client on-boarding team for a new business line, surge AML resources for a book transfer or acquisition of a new business or simply surge resourcing to smooth the ebb and flow of business volumes.

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Our BAU managed services cover areas such as:

  • Regulatory Compliance Operations
  • Client On-Boarding and AML Managed Services
  • Screening Managed Services
  • Transaction Monitoring Managed Service
  • Portfolio take-on and book transfer surge resourcing


We have helped our customers set up off-shore CLM/AML teams by providing extensive training and mentoring services.
‍
‍Sustained operational delivery. Compliance embedded. Outcomes assured.

‍Lysis Group provides fully managed Business-as-Usual (BAU) services that embed compliance into the core of our clients’ operations. Our model delivers consistent, high-quality outcomes across AML, KYC, client onboarding, and financial crime control activities—day in, day out.

Whether supporting regulated firms with daily operations or relieving internal teams to focus on higher-value tasks, our managed services enable clients to meet their compliance obligations efficiently, reliably and at scale.

‍What We Deliver

‍Lysis provides tailored BAU services across the client lifecycle and AML value chain, including:
• KYC / CDD / EDD processing
• Client onboarding and refresh
• Sanctions and adverse media screening
• Customer risk assessments and ratings
• Transaction monitoring investigations
• Alert handling and case escalation
• Suspicious Activity Report (SAR) support
• Quality assurance and control checks
• Remediation and data integrity maintenance
• MI and regulatory reporting

‍‍Flexible Service Models

‍Our BAU services are designed to scale with your needs. We offer:
• Fully Managed Teams – Lysis-led delivery, accountable for specific outputs
• Co-Sourced Operations – Working alongside your internal teams to deliver shared objectives
• Specialist Pods – Focused teams deployed on complex or high-risk activities
• Nearshore Delivery – Cost-effective, high-quality service from our South Africa hub

All services include performance management, SLA tracking, and governance reporting to ensure full transparency and accountability.

‍Built on Expertise. Driven by Outcomes.

‍Lysis combines operational delivery with deep regulatory insight. Our teams understand the real-world challenges faced by compliance and operations leaders—and deliver solutions that are practical, scalable, and aligned with internal policy and regulatory expectation.

We invest in training, oversight, and quality control to ensure that every aspect of your BAU operations is delivered to the highest standard.

‍Trusted by Leading Firms

‍Our BAU managed services are trusted by financial institutions across banking, wealth management, fintech, and digital assets. From onboarding thousands of customers annually to managing ongoing AML processes, we ensure our clients remain compliant, efficient, and ready for regulator scrutiny.

‍

Our BAU managed services cover areas such as:

  • Regulatory Compliance Operations
  • Client On-Boarding and AML Managed Services
  • Screening Managed Services
  • Transaction Monitoring Managed Service
  • Portfolio take-on and book transfer surge resourcing


We have helped our customers set up off-shore CLM/AML teams by providing extensive training and mentoring services.
‍
‍Sustained operational delivery. Compliance embedded. Outcomes assured.

‍Lysis Group provides fully managed Business-as-Usual (BAU) services that embed compliance into the core of our clients’ operations. Our model delivers consistent, high-quality outcomes across AML, KYC, client onboarding, and financial crime control activities—day in, day out.

Whether supporting regulated firms with daily operations or relieving internal teams to focus on higher-value tasks, our managed services enable clients to meet their compliance obligations efficiently, reliably and at scale.

‍What We Deliver

‍Lysis provides tailored BAU services across the client lifecycle and AML value chain, including:
• KYC / CDD / EDD processing
• Client onboarding and refresh
• Sanctions and adverse media screening
• Customer risk assessments and ratings
• Transaction monitoring investigations
• Alert handling and case escalation
• Suspicious Activity Report (SAR) support
• Quality assurance and control checks
• Remediation and data integrity maintenance
• MI and regulatory reporting

‍‍Flexible Service Models

‍Our BAU services are designed to scale with your needs. We offer:
• Fully Managed Teams – Lysis-led delivery, accountable for specific outputs
• Co-Sourced Operations – Working alongside your internal teams to deliver shared objectives
• Specialist Pods – Focused teams deployed on complex or high-risk activities
• Nearshore Delivery – Cost-effective, high-quality service from our South Africa hub

All services include performance management, SLA tracking, and governance reporting to ensure full transparency and accountability.

‍Built on Expertise. Driven by Outcomes.

‍Lysis combines operational delivery with deep regulatory insight. Our teams understand the real-world challenges faced by compliance and operations leaders—and deliver solutions that are practical, scalable, and aligned with internal policy and regulatory expectation.

We invest in training, oversight, and quality control to ensure that every aspect of your BAU operations is delivered to the highest standard.

‍Trusted by Leading Firms

‍Our BAU managed services are trusted by financial institutions across banking, wealth management, fintech, and digital assets. From onboarding thousands of customers annually to managing ongoing AML processes, we ensure our clients remain compliant, efficient, and ready for regulator scrutiny.

‍

Our BAU managed services cover areas such as:

  • Regulatory Compliance Operations
  • Client On-Boarding and AML Managed Services
  • Screening Managed Services
  • Transaction Monitoring Managed Service
  • Portfolio take-on and book transfer surge resourcing


We have helped our customers set up off-shore CLM/AML teams by providing extensive training and mentoring services.
‍
‍Sustained operational delivery. Compliance embedded. Outcomes assured.

‍Lysis Group provides fully managed Business-as-Usual (BAU) services that embed compliance into the core of our clients’ operations. Our model delivers consistent, high-quality outcomes across AML, KYC, client onboarding, and financial crime control activities—day in, day out.

Whether supporting regulated firms with daily operations or relieving internal teams to focus on higher-value tasks, our managed services enable clients to meet their compliance obligations efficiently, reliably and at scale.

‍What We Deliver

‍Lysis provides tailored BAU services across the client lifecycle and AML value chain, including:
• KYC / CDD / EDD processing
• Client onboarding and refresh
• Sanctions and adverse media screening
• Customer risk assessments and ratings
• Transaction monitoring investigations
• Alert handling and case escalation
• Suspicious Activity Report (SAR) support
• Quality assurance and control checks
• Remediation and data integrity maintenance
• MI and regulatory reporting

‍‍Flexible Service Models

‍Our BAU services are designed to scale with your needs. We offer:
• Fully Managed Teams – Lysis-led delivery, accountable for specific outputs
• Co-Sourced Operations – Working alongside your internal teams to deliver shared objectives
• Specialist Pods – Focused teams deployed on complex or high-risk activities
• Nearshore Delivery – Cost-effective, high-quality service from our South Africa hub

All services include performance management, SLA tracking, and governance reporting to ensure full transparency and accountability.

‍Built on Expertise. Driven by Outcomes.

‍Lysis combines operational delivery with deep regulatory insight. Our teams understand the real-world challenges faced by compliance and operations leaders—and deliver solutions that are practical, scalable, and aligned with internal policy and regulatory expectation.

We invest in training, oversight, and quality control to ensure that every aspect of your BAU operations is delivered to the highest standard.

‍Trusted by Leading Firms

‍Our BAU managed services are trusted by financial institutions across banking, wealth management, fintech, and digital assets. From onboarding thousands of customers annually to managing ongoing AML processes, we ensure our clients remain compliant, efficient, and ready for regulator scrutiny.

‍

The difference between the two

A health check refers to a high-level review of the design of a framework and can identify major problem areas in a framework. A maturity assessment is more advanced and provides a detailed review of a firm’s framework which includes the testing of the effectiveness of the framework itself.

Health Check

Maturity Assessment

Review of policies relating to relevant regulations
Review of policies relating to relevant regulations
High Level mapping of policy to regulatory obligations
Detailed mapping of policy to regulatory obligations
Review all procedures relating to operational controls and map these back to the policies
Review all procedures relating to operational controls and map these back to the policies
High Level review of the regulatory framework covering relevant systems, processes and ensuring that governance is in place in order to meet current regulatory requirements
High Level review of the regulatory framework covering relevant systems, processes and ensuring that governance is in place in order to meet current regulatory requirements
High level review of all procedures and documents describing controls and processes (excludes control testing)
Review of all procedures, controls and processes including detailed controls testing.
Carrying out a sample review of the operational outputs (files, reports etc.) in line with current policy and procedures
Reviewing any risk methodologies applied in relation to the specific regulations
Reviewing and testing any monitoring programme - this will include system profiling and reviewing parameters, as well as sample checking the outcome.
Reviewing the firm’s reporting (regulatory reporting, SARs, STORs etc) and monitoring controls
Reviewing and testing the internal and external data inputs to the process and on-going review and escalation processes
Brief review of systems which the firm uses to benchmark to best practice
Brief review of systems which the firm uses to benchmark to best practice
Reviewing the training programmes
Reviewing the training programmes
Reviewing the data retention/record keeping arrangement in relation to its obligations
Reviewing the data retention/record keeping arrangement in relation to its obligations
Meeting with personnel in the 1st and 2nd line of defence to understand the processes they undertake and to ascertain the level of understanding of the regulatory requirements within
Presentation of detailed findings in report format
Presentation of detailed findings in report format including an assessment against the maturity of processes amongst similar firms in the market (market benchmarking) and its suitability for the firm's business mix and risks.

Increase effectiveness,
focus on efficiency

To optimise firms’ FC controls, require an increase in effectiveness of processes along with a dedicated focus on high efficiency which will facilitate sustainable processes to demonstrate effective FC controls under scrutiny.

Firms must also view the improvement of their FC controls as a good commercial investment by focusing on the business advantages these could have for the firm.

Developing Effective Financial Crime (FC) Frameworks

The following directional indicators provide a high-level overview of the implementation and ongoing assessment of sustainable FC controls.

Key Directions
Risks / Actions / Benefits

Assessment of FC risk & controls effectiveness (“FCRA”)

Understand the FC risk and the effectiveness of existing controls.

  • Create and maintain a library of existing FC risks & controls (tested & untested)

  • Conduct the mandatory annual FCRA, to drive decisions on: Improvements /transformations; Resources; Management of gaps and de-risking activities; Prioritisations and budgets; MLRO report.

Cost / benefit analysis and assessment of FC controls

Provide clearer understanding of the real cost of compliance.

  • Continuous risk/benefit assessment to drive controls enhancement and optimisation across FC operations (KYC/KYCC, TM, Screening, escalation);

  • Effectiveness of FC risk and controls reporting (MI – complete,
    accurate and timely);

  • Costs and impact analysis on:

  • De-risking – cost/benefit, strategy, action;

    • Customer experience

    • FC specialist resources and activities (FC ops)

    • FC activities as part of BAU.

Optimisation of FC controls - Sustainability

Improve the effectiveness and efficiency of FC controls driving sustainability.

  • Prioritisation & decision – FC governance - supported by complete, accurate & timely MI;

  • Budgets – Senior executive and board approval

  • Supporting resources planning for 6 months/12 months/3 years to
    support:

    • Lean FC governance and robust 3LoD structure and capabilities;

    • Clear and realistic objectives taking into consideration the 10
      universal outcomes of Principled Performance;

    • Adequate resources with the necessary skills and expertise to drive
      high performance.

  • Automation focus on optimisation across:

    • FC operational activities; and

    • Assessment and reporting.

Assurance and Testing

Assess, measure, and provide ongoing assurance.

  • Development of assurance plan and control testing – assess and measure;

  • Reporting into a functional FC Governance structure to support decisions:

    • Executive decisions;

    • Committees & forums.

  • Escalation and decision on tactical/planned improvements.

Partnerships that support this service

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We service a global client list from offices in London, New York, Singapore, Dublin, Edinburgh, Paris and Cape Town

Call us on +44 (0) 845 658 0008

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